1. Who We Are

Our website address is: https://sempurnatextiles.com/

2. What Personal Data We Collect and Why We Collect It

What We Do with Your Information

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us understand browser activity and operating system usage.

Email Marketing (if applicable)

With your permission, we may send you updates about our store, new products, and other related information.

3. Consent

When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery or refund, we imply your consent to collect and use it for that specific purpose only.

If we ask for your information for a secondary reason (such as marketing), we will either ask for your explicit consent or provide an option to decline.

You may withdraw your consent at any time by contacting us at: info@sempurnatextiles.com

4. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

5. Web Hosting

Our store is hosted on WordPress and WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services.

Your data is stored through WordPress data storage, databases, and secure application systems, protected by firewalls.

6. Third-Party Services

Third-party providers used by us will only collect, use, and disclose your information as necessary to perform their services.

Some providers, such as payment gateways, have their own privacy policies regarding your transaction data. We recommend reviewing their policies for better understanding.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

We are not responsible for the privacy practices of external websites.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction.

8. Cookies

We use cookies to enhance user experience, remember cart items, and analyze website traffic.

You can disable cookies through your browser settings, but some features of the website may not function properly.

We may also use third-party services to analyze site performance, but they are only allowed to use data for improving services.

9. Age of Consent

By using this site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting.

If major changes occur, we will notify users on this page.

If the business is acquired or merged, user data may be transferred to the new owners.

11. Contact Information

If you want to access, correct, update, or delete your personal information, or if you have any complaints, please contact us:

📞 Phone: +603-38530337
📧 Email: info@sempurnatextiles.com
📍 Address: No. 18 Lorong Sungai Puloh 1a/ku6, Kampung Batu Empat, 42200 Klang, Selangor
🏢 Company Reg: 202603070602 (003833087-K)
🌐 Website: https://sempurnatextiles.com/